FAQs

Am I eligible for Meals on Wheels?
If you live in Blacktown Local Area and you are 65 or over (50 or older for Aboriginal and Torres Strait Islanders), you, a family member, carer or doctor  can contact My aged Care on 1800 200 22 to be referred for meals.  You can also contact Blacktown meals on Wheels directly. With your permission, we can refer you to My Aged Care.
Call My Aged Care on 1800 200 422 or go to myagedcare.gov.au for information.
We are also able to assist other community members and each person is assessed as required.
 
What time will the meals be delivered?
The meals are delivered between 10am – 12pm.

What days do you deliver?
We deliver meals every Monday and Friday in all areas. We also deliver Tuesdays and Wednesday in some areas.
 
How do you heat the meals?
All Meals come with a detailed heating instruction on the packaging for both the microwave and oven. We can also provide larger print heating instructions.

How much do meals cost?
Every effort is made to keep meals as affordable as possible, particularly as many of our clients are pensioners. The meals are provided at production cost and range in price from $5.50 to $700. The generosity of our volunteers, who give their time to help deliver the meals and drive the cars, means we can provide a vital service at an economical price.

How do I become a Volunteer?
If you are interested in volunteering, please contact the office on (02) 9622 6183 and speak to one of the staff.
You will be required to come in for an interview to help explain what is expected from you and what you can expect from us. A police check will need to be completed. These are designed to protect the clients whose homes you will be visiting.

If I volunteer, how much time will it take?
Depending on the time of volunteering you do, as a deliverer 2-3 hours in the morning once a week or month; as a social day helper ,up to 5 hours once a week or month.

What training will I receive?
All new volunteers receive an induction on commencement and experienced volunteers are often happy to share their experience and advice. There is also ongoing training throughout the year.

What can I expect from volunteering?
You will experience the satisfaction of knowing you are providing a vital service to the community. You will make new friends, learn new skills, and probably grow in self-esteem and confidence. There may be some challenging moments, but remember your involvement is brightening others' lives and making a real difference.